Cookie Policy

This policy explains how Insightflow uses cookies and similar technologies on our website.

Last updated: 4 August 2025
Quick Summary

We use cookies to enhance your browsing experience, provide personalized content, and analyze website traffic. You can control your cookie preferences at any time using our cookie settings.

Essential: Always Active
Functional: Optional
Analytics: Optional
Marketing: Optional
What are Cookies?

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better browsing experience by remembering your preferences and understanding how you use our site.

We also use similar technologies such as web beacons, pixels, and local storage to collect information about your interactions with our website and services.

Types of Cookies We Use

Essential Cookies
Always Active

These cookies are necessary for the website to function properly and cannot be disabled. They are usually set in response to actions you take, such as setting privacy preferences or filling in forms.

Examples include:

  • Authentication and security cookies
  • Cookie consent preferences
  • Session management
  • Load balancing and performance optimization
Legal basis: Legitimate interest (essential for website functionality)
Functional Cookies
Optional

These cookies enable enhanced functionality and personalization, such as remembering your preferences and providing personalized content.

Examples include:

  • Language and region preferences
  • Theme and display preferences
  • Personalized content recommendations
  • Chat widget functionality
Legal basis: Consent
Retention period: Up to 12 months
Analytics Cookies
Optional

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website and services.

Examples include:

  • Google Analytics (anonymized)
  • Page view tracking
  • User journey analysis
  • Performance monitoring
Legal basis: Consent
Retention period: Up to 26 months
Third parties: Google Analytics
Marketing Cookies
Optional

These cookies are used to track visitors across websites to display relevant advertisements and measure the effectiveness of marketing campaigns.

Examples include:

  • Social media tracking pixels
  • Advertising network cookies
  • Conversion tracking
  • Retargeting and remarketing
Legal basis: Consent
Retention period: Up to 24 months
Third parties: Google Ads, Facebook Pixel, LinkedIn Insight Tag
Your Rights and Choices

Under UK GDPR and the Privacy and Electronic Communications Regulations (PECR), you have the following rights:

Cookie Control

You can accept, reject, or customize your cookie preferences at any time using our cookie banner or settings.

Browser Settings

You can control cookies through your browser settings, including blocking or deleting cookies.

Withdraw Consent

You can withdraw your consent for optional cookies at any time without affecting the lawfulness of processing.

Data Access

You can request access to, correction of, or deletion of your personal data collected through cookies.

Third-Party Services

We use the following third-party services that may set cookies on your device:

Google Analytics

Used for website analytics and performance monitoring.Privacy Policy

Intercom

Powers our chat widget and customer support functionality.Privacy Policy

How to Manage Your Cookie Preferences

On Our Website

Use our cookie settings to customize your preferences for functional, analytics, and marketing cookies.

Browser Settings

Chrome: Settings → Privacy and security → Cookies and other site data
Firefox: Settings → Privacy & Security → Cookies and Site Data
Safari: Preferences → Privacy → Manage Website Data
Edge: Settings → Cookies and site permissions → Cookies and site data
Contact Us

If you have any questions about this Cookie Policy or our use of cookies, please contact us:

Email: privacy@insightflow.com
Address: Insightflow Ltd, 128 City Road, London, United Kingdom, EC1V 2NX, United Kingdom
Data Protection Officer: dpo@insightflow.com

For more information about our data processing practices, please see our Privacy Policy.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date at the top of this page.